Digital labor platforms are harnessing the power of a global workforce. But from Argentina to Zimbabwe, these new opportunities bring familiar struggles.
For every driver-for-hire in Jaffna who has seen their income skyrocket with PickMe, there’s a veteran licensed operator who has seen their income plummet.
The rural business owners, who often are illiterate, struggle with a national grant program’s complex application process — making them prime targets for scams.